1st Med Health Solutions Ltd has been dedicated to delivering outstanding training, consultancy and client support services across the health, social care and education sectors as well as other relevant sectors who may come across individuals who present with behaviours that may challenge (violence and aggression) in their course of work.
We specialise in:
- Evidence-based training (preventing and managing behaviours that may challenge/violence and aggression)
- Industry-leading consultancy (mental health, behaviours that may challenge)
- Individual service-user and organisational support (mental health, behaviours that may challenge)
Our specialist team supports organisations and individuals to support safe, effective, compassionate, and high-quality care through services such as:
- Bespoke and flexible training delivered in-person, online, or through workshops and webinars
- Solutions and consultancy to reduce behaviours that may challenge and restrictive practices while enhancing safety and wellbeing
- Prevention and management of violence and aggression (PMVA) including de-escalation and support planning
- Crisis behaviour management for situations that challenge or present risks at a client's location
Our Mission
Our goal is to equip staff with the knowledge, skills, and confidence to deliver exceptional care, respond effectively in emergencies, and promote wellbeing—for themselves and those they support. We help organisations build and maintain a culture of safety, compassion, and continuous improvement. We also provide care or work along staff in frontline services to support them with preventing and managing behaviours of concern.
Our Unique Approach
What sets us apart is the breadth and depth of our expertise. We have an exceptionally skilled, multidisciplinary team, hand-picked to meet the specific needs of each service or individual. We understand that training alone isn’t always enough, which is why we also provide ongoing support services that bridge the gap between training and practice, including:
- Specialist teams to support individual service users with challenging behaviour/violence and aggression/restrictive practice-related care and complex care support
- Action plan support for organisations or individuals to achieve sustainable improvements and better outcomes
- Guidance and development of strategies, policies, and procedures aligned with statutory, national, and sector best practice
- Incident reviews, investigations, and service evaluations to address challenges or identify gaps in service provision
Why Choose Us
Whatever your needs, chances are we’ve lived it, managed it, supported someone through it, or guided others to success. This real-world experience is what makes 1st Med Health Solutions your trusted one-stop partner for individual and organisational development in health, social care, and education.
Our Leadership Team
Our leadership team comprises two Directors with over 50 years of combined experience in frontline health and social care services. Both remain actively involved in clinical, operational, and strategic practice, ensuring they maintain a deep understanding of the current challenges faced within the sector. This hands-on approach allows them to continuously apply, refine, and enhance the very skills and practices they teach and advise on.
Our Lead Director and Principal Consultant is a Registered Nurse who has been at the forefront of practice and innovation for more than 25 years. She brings extensive expertise spanning clinical, operational, and strategic domains. Renowned for her diverse knowledge and leadership, she has made significant contributions in:
- Clinical and social care practice
- Team and service leadership and management
- Violence risk reduction and crisis management
- Service development and quality improvement
- Project management
- Training design and delivery
Her commitment to excellence, compassion, and innovation continues to shape the ethos of 1st Med Health Solutions, ensuring that our services remain practical, evidence-based, and impactful across all sectors we serve.
Our Trainers and Consultants
Our specialist team brings expert knowledge and extensive experience in equipping frontline staff, managers, and directors with the skills and confidence to prevent, reduce, and manage risks in the workplace. Their goal is to minimise exposure to negative outcomes wherever possible, while continuing to positively support individuals in their care. Each member of our team is committed to promoting safety, compassion, and continuous improvement across all areas of practice. Their broad and diverse experience enables them to provide a holistic and practical perspective, drawing on real-world experience to offer guidance that is both insightful and effective. This depth of expertise allows us to match your organisation with the most suitable trainer or consultant to meet your specific goals and service needs.
We also maintain a network of trusted, vetted professionals—specialists in their respective fields—whom we can draw upon when needed. These long-standing partnerships enable 1st Med Health Solutions to provide a comprehensive range of services under one roof, offering clients flexibility, consistency, and excellence in every engagement.
Our values
As a values-driven organisation, our culture is built on a strong foundation of principles that guide everything we do. These values are not just words on a page—they shape our daily practice, our relationships, and the quality of service we deliver. At 1st Med Health Solutions, our team members find genuine alignment between their personal values and our organisational ethos, creating a unified, respectful, and safe environment for colleagues, clients, and all stakeholders alike.
We believe in the power of:
1. Compassion – treating everyone with kindness, empathy, and dignity.
2. Trust – fostering honesty, integrity, and reliability in all our interactions.
3. Collaboration – working together to achieve shared goals and better outcomes.
4. Innovation – embracing creativity and continuous improvement to drive excellence.
5. Being Extraordinary – going above and beyond to make a lasting, positive impact.
These values underpin our commitment to safe, effective, and person-centred practice, ensuring that every action we take reflects who we are and what we stand for.
